ELE Biotech Cookie and Privacy Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. These files allow the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to reconfigure them each time you return to the site or browse from one page to another.

How do we use cookies at ELE Biotech?

At ELE Biotech, we use cookies for various purposes, including:

Improving user experience: To remember your preferences and enhance your experience on our website.

Analytics: To analyze how users interact with our website and improve its functionality.

Advertising: To show you relevant and personalized ads based on your interests and browsing behavior.

Functionality: To enable certain website functionalities, such as shopping carts and comments.

Types of cookies we use

Essential cookies: These cookies are necessary for the operation of our website. Without them, some parts of our site wouldn’t function properly. Examples include:

  • Session cookies
  • Authentication cookies

Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us know which pages are the most and least popular and see how visitors move around the site. Examples include:

  • Google Analytics

Functional cookies: These cookies allow our website to remember choices you have made in the past (like your username, language, or region) to offer you a more personalized experience. Examples include:

  • Language preference cookies
  • Interface settings cookies

Advertising cookies: These cookies are used to show you advertisements that are relevant to you according to your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. Examples include:

  • Google Ads
  • Facebook Pixel

Social media cookies: These cookies are used to allow you to share pages and content that you find interesting on our website through third-party social networks and other websites. Examples include:

  • Social media sharing buttons like Facebook, Twitter, LinkedIn

Third-party services

Our website uses third-party services that may also place cookies on your device on our behalf when you visit our website. These services include, but are not limited to:

  • Google Analytics: To analyze the use of our website and improve its functionality.
  • Google Ads: To show relevant and personalized ads.
  • Facebook Pixel: To measure the effectiveness of our advertising campaigns on Facebook.
  • WordPress services: We use various services provided by WordPress and its plugins, which may include:
    • Jetpack: For site statistics, performance analysis, and security features.
    • Akismet: For spam protection in comments.
    • WooCommerce: For e-commerce functionality and shopping cart tracking.
    • Gravatar: To display user avatars in comments.
    • Contact Form 7: For contact forms and data storage.
    • MonsterInsights: For advanced analytics integration with Google Analytics.
    • MailChimp: To manage newsletter subscriptions and email campaigns.
    • Elementor: For website design and customization.
    • WPForms: For contact forms, surveys, and data collection.

How to manage cookies

You can control and/or delete cookies as you wish. For more details, visit aboutcookies.org. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences each time you visit a site, and some services and functionalities may not work.

Cookie settings in browsers

Privacy Policy

ELE Biotech is committed to protecting your privacy and ensuring that your personal data is secure. This privacy policy explains how we collect, use, and protect your personal information.

Information we collect

We may collect and process the following personal data about you:

  • Contact information: Name, email address, phone number.
  • Demographic information: Age, gender, preferences, and interests.
  • Technical information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Information about your visits to our site: Full URL, clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service.

How we use the information

We use the information we collect in the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: We use your information to process transactions and deliver the products and services you have requested.
  • To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Protecting your information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use secure servers, and all payment transactions are processed through a payment gateway provider and are not stored or processed on our servers.

Disclosure to third parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

User rights

You have the right to access, rectify, erase your personal data, and object to its processing. If you wish to exercise any of these rights, please contact us through the means indicated in the contact section.

Changes to the cookie and privacy policy

We may update this cookie and privacy policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies.

Contact

If you have any questions about our cookie and privacy policy, you can contact us at:

ELE Biotech
[Company address]
info@elebiotech.com